Rescheduling/Cancellation Policy

I understand that unanticipated events occur in everyone’s life, but in my desire to be effective and fair to other clients, and out of a necessary consideration for my time, I have adopted the following policies:

  • 24 hours advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment in your place.
  • If you are unable to give me 24 hours advance notice, you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. This charge may be waived if you reschedule another appointment with me within the same week and you honor that appointment.
  • I will require prepayment to guarantee your appointment if you have a history of missing, canceling, or rescheduling your massage appointment with less than 24 hours advance notice.
  • Cancellation due to an emergency event will be exempted from the above penalty.

Emergencies
Examples of what constitute emergency events are:
• Medical emergencies that require immediate hospitalization
• Serious accidents
• Crime victimization
• House fires
• Sick children
• Serious illness
(I certainly hope you Do Not have to experience any of the above events)

Examples of what constitute Non-emergency events are:
• Schedule conflict because you mistakenly made another appointment at the same time and are choosing to honor it instead of your appointment with me
• Forgetting the appointment
• Changing your mind and doing something else at the last minute
• Having out of town guests who want your time and attention

Examples of what constitute Non-emergency events are:

  • Schedule conflict because you mistakenly made another appointment at the same time and are choosing to honor it instead of your appointment with me
  • Forgetting the appointment
  • Changing your mind and doing something else at the last minute
  • Having out of town guests who want your time and attention

I, the massage therapist, reserve the right to make the final determination as to whether your cancellation qualifies as a true emergency event or not.
I will always be fair and reasonable!

No Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.

Arriving Late

Appointment times have been arranged specifically for you. If you arrive late it may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment given, you will be responsible for the “full” session.

Out of respect and consideration to me and other clients, please plan accordingly and remember your massage appointment.

Thank you for your commitment to natural health care.


Rescheduling/Cancellation Policy

I understand that unanticipated events occur in everyone’s life, but in my desire to be effective and fair to other clients, and out of a necessary consideration for my time, I have adopted the following policies:

  • 24 hours advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment in your place.
  • If you are unable to give me 24 hours advance notice, you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. This charge may be waived if you reschedule another appointment with me within the same week and you honor that appointment.
  • I will require prepayment to guarantee your appointment if you have a history of missing, canceling, or rescheduling your massage appointment with less than 24 hours advance notice.
  • Cancellation due to an emergency event will be exempted from the above penalty.

Emergencies
Examples of what constitute emergency events are:
• Medical emergencies that require immediate hospitalization
• Serious accidents
• Crime victimization
• House fires
• Sick children
• Serious illness
(I certainly hope you Do Not have to experience any of the above events)

Examples of what constitute Non-emergency events are:
• Schedule conflict because you mistakenly made another appointment at the same time and are choosing to honor it instead of your appointment with me
• Forgetting the appointment
• Changing your mind and doing something else at the last minute
• Having out of town guests who want your time and attention

Examples of what constitute Non-emergency events are:

  • Schedule conflict because you mistakenly made another appointment at the same time and are choosing to honor it instead of your appointment with me
  • Forgetting the appointment
  • Changing your mind and doing something else at the last minute
  • Having out of town guests who want your time and attention

I, the massage therapist, reserve the right to make the final determination as to whether your cancellation qualifies as a true emergency event or not.
I will always be fair and reasonable!

No Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.

Arriving Late

Appointment times have been arranged specifically for you. If you arrive late it may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment given, you will be responsible for the “full” session.

Out of respect and consideration to me and other clients, please plan accordingly and remember your massage appointment.

Thank you for your commitment to natural health care.

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